Contact Us

We're here to help. Reach out via any of the channels below.

Last updated: April 7, 2026

Get in Touch

Whether you have questions about our programmes, need technical help, or want to enrol your child β€” our team is ready to assist.

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Phone / WhatsApp
+91 94451 57447
Mon–Sat Β· 9:00 AM – 6:00 PM
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Email
support@crect.org
Response within 24 hours
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Visit Us
No. 6, Colony Main Road
Crawford, Trichy
Tamil Nadu β€” 620 007
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Website
crect.org
Phonics & Abacus platform

Frequently Asked Questions

How do I get my login credentials after payment?

Your login ID and password are automatically emailed to you within a few minutes of successful payment. Check your spam folder if you don't see it.

My payment was deducted but I didn't receive credentials.

Call or WhatsApp us immediately at +91 94451 57447 with your Razorpay Payment ID. We will resolve within 2 hours.

Can I switch from online to offline mode?

Yes, subject to availability. Contact us at least 5 days before your batch starts to request a mode change.

How do I request a refund?

Email support@crect.org with subject "Refund Request" including your payment ID and reason. See our Cancellation & Refund Policy for full details.

Send Us a Message

For non-urgent queries, fill in the contact form on our main website and we'll get back to you within 24 hours.